Special Instructions

Please wear a Mask, We are so thankful for the people who received the vaccination, in our salon, we still adhere to the Covid-19 Guidelines and policies. Please No extra guests, any extra guests are welcomed to join the lobby area near the food court! We look forward to servicing you.

Appointment Cancellation Policy:

All appointments at ESB will be charged a deposit in order to hold your appointment. The remaining balance will be accepted on the day of your scheduled appointment. In the event you would like to reschedule or cancel your appointment, you have to call our salon to do so within 48hours (2 business days, prior to your appointment.) If any rescheduling or cancellation is done after 48 hours or you do not show up for your appointment, your deposit for the service will be automatically forfeited. You will receive a text message and email 3 days prior to your appointment and to respect your time, you must confirm your appointment within 48 hours in advance. If a confirmation is not received 48 hours prior to your appointment, your deposit for the service will be automatically forfeited. Please arrive at your appointment on time. If you are more than 20 minutes late, Elite Styles & Beauty reserves the right to cancel your appointment and your deposit will be forfeited.

Cancellation Policy:

GUESTS POLICY: Due to the nature and attention to detailed treatments we provide, we kindly request that you do not bring children, and/or pets to accompany you into the salon. Service dogs are allowed with their ID card, however, they cannot be with you in the procedure room and we cannot be responsible for them in our lobby area while you are doing your procedure. 

SERVICE DEPOSITS: A deposit is due immediately upon booking to secure all services appointments. Deposits will be charged to the credit card you provided upon booking your online appointment. This deposit is to ensure that you are moving forward with your booking and will be deducted from the total cost of your initial session and your remaining balance will be charged on the day of your appointment.